Miami-Dade County Department of Solid Waste Management (DSWM) continues to provide waste services

In response to the coronavirus (COVID-19) situation, the Miami-Dade County Department of Solid Waste Management (DSWM) offers the following updates concerning its services.

• Curbside waste and recycling collection services are still being provided, as normal. Residents are reminded to place their carts at the curbside no later than 7 a.m. on their regular days of service. Due to a larger number of residents staying at home, waste and recycling collection drivers have noticed more vehicles than usual in front of many homes. Residents are reminded to place their carts at least five feet away from any vehicles, mailboxes, trees or plants, other carts, or other obstacles, so the automated waste collection trucks can safely service carts. Take-out plastic, foam and paper food containers as well as pizza boxes and plastic bags are not acceptable and should not be placed into the recycling cart.
• Mosquito control inspections will continue. Residents who have requested a mosquito inspection of their property are asked to provide access to the inspector and to remain indoors during the inspection.
• DSWM employees are practicing enhanced hygiene and social distancing procedures, such as wearing gloves and other personal protective equipment. Waste collection vehicles and other equipment used in the operation are being sanitized daily.
• Waste Enforcement Officers will limit person-to-person interactions with residents. They will use door hangers, provide callback numbers and/or email when necessary.
• Service requests for waste and recycling cart deliveries, exchanges and repairs continue to be addressed. Cart crews are also practicing enhanced hygiene and social distancing procedures while providing cart services at properties.
• All County disposal facilities, including the Trash and Recycling Centers, regional transfer stations, landfills and the Resources Recovery plant, are open and observing their normal hours of operation, seven days a week.
• The two Home Chemical Collection Centers also remain open and are observing their normal hours of operation, Wednesday through Sunday from 9 a.m. to 5 p.m.
• Patrons utilizing the Trash and Recycling Centers or Home Chemical Collection Centers must keep their vehicle's windows closed when entering the facilities. Attendants at the facilities are able to scan visitors’ Florida Driver's License or Identification Card through the vehicle's window glass. Patrons of the Home Chemical Collection Centers are asked to remain in their cars and open their trunks or door(s) as necessary for Center staff to remove home chemical items.
• While the Home Chemical Collection Centers remain open for service, the Chem-Again program is suspended until further notice. New or almost-new home chemical items will not be available for pickup at the County’s two Home Chemical Collection sites.

Permits and payments

Permit applicants are encouraged to refrain from visiting the DSWM’s main office and to submit all new and renewal applications for Landscaper, Tire and General Hauler permit applications using one of the following options:

• By email: [email protected]
• By mail to: Department of Solid Waste Management
  Permits Section
  2525 NW 62nd Street Suite 1200
  Miami, FL 33147

For permit-related questions or concerns, call 305-514-6610 from Monday through Friday, 8 a.m. to 4 p.m.

Customers that have received a bill for solid waste services (residential and commercial account waste collection fees, bulky waste bills and additional cart service fees) are asked to pay their bills online or send payment through the U.S. Mail to:

• Department of Solid Waste Management
  Dr. Martin Luther King Jr. Office Plaza
  2525 N.W. 62 Street, 5th Floor
  Miami, Florida 33147
  Attention: Accounting Division, Billing Unit

Permitted Landscapers that need to purchase coupons are asked to order coupons via the U.S. Mail. Coupon orders and payment* should be sent to:

• Department of Solid Waste Management
  Dr. Martin Luther King Jr. Office Plaza
  2525 N.W. 62 Street, 5th Floor
  Miami, Florida 33147
  Attention: Accounting Division, TRC Coupons

The price of a landscaper coupon is $25.23. *Please include $7.50 for postage and handling.