Miami-Dade County Animal Services Department service updates and Wellness Clinic schedule changes

In a continuing effort to manage the challenges presented by the COVID-19 pandemic, while protecting the health and safety of our pets and pet owners, Miami Dade County Animal Services Department (Animal Services) today announced changes to available services and service schedules starting on Saturday, July 11, 2020.  Animal Services will continue offering some wellness services to the general public on a limited schedule and with stringent capacity and safety rules in place.

The number of clients allowed in the facility at any one time will be strictly controlled. When arriving at the Pet Adoption and Protection Center, all customers will be asked to sign in via a waitlist app and may be asked to wait in their vehicles until their turn in the queue. Customers should be prepared to have their temperature checked and must wear a mask at all times while on the facility grounds.

Animal Services Pet Adoption and Protection Center & Wellness Clinic

Services Update:

• Wellness Clinic Hours and Operations: Pet Microchipping, Pet Vaccinations and License Renewals are available at our Wellness Clinic on a shortened three-day schedule. The Wellness Clinic will operate Thursday and Friday from 10 a.m. to 6:30 p.m., and Saturday from 8 a.m. to 4 p.m. Closed Sunday-Wednesday.
• Spay and Neuter Surgeries: Public spay and neuter surgery are available by appointment at the Homestead Community Spay and Neuter Clinic. Public surgeries at the Pet Adoption and Protection Center in Doral are temporarily suspended until further notice. For availability or to make an appointment, please call 311.
• Adoption Mall Hours and Operations: Our adoption mall remains open with cats and dogs who are looking for loving, forever homes. Please visit miamidade.gov/adoptapet for more information on how to adopt and to see our adoption fees. The Adoption Mall is open Monday-Friday, 10 a.m. - 6:30 p.m.; Saturday, 10 a.m. - 4 p.m. Closed on Sunday.
• Virtual Adoptions: Virtual adoptions have been suspended until further notice.  
• Trap-Neuter-Vaccinate-Return (TNVR): You may bring outdoor free roaming cats to the Surrender Office for TNVR services at both the Doral Adoption and Protection Center and the Homestead Community Spay and Neuter Clinic. 
• Citations: Issuance of field citations has resumed, with the exception of rabies/license citations. The issuance of citations related to rabies vaccinations and license renewals remains temporarily suspended. Due dates relating to license renewals remain extended until further notice.
• Citation Disputes: Citation-related concerns are being processed exclusively through the 311 Call Center. Please call 311 to update your pet account. In the event the pet is no longer with you the associated citations will be closed. In house citation resolution services remain suspended to protect our customers and staff. 

For more information on services, please call 311 or visit MiamiDade.gov/coronavirus.