Miami-Dade County announces transit fares will be reinstated as of June 1
Beginning Tuesday, June 1, 2021, Miami-Dade Transit fares and parking fees will be reinstated for the general public. Riders will have plenty of safe, contactless options to pay their fare, including mobile passes, contactless-enabled bank cards, and digital wallets.
Transit fares and fees were suspended as of March 22, 2020 as a safety measure during the height of the coronavirus pandemic. As the positivity rate continues to trend in the right direction and vaccination eligibility and access expand, the Department of Transportation and Public Works (DTPW) is preparing to resume fare collection this summer.
“Earlier this year, we hosted a virtual town hall and conducted a survey to hear directly from residents, especially our transit riders, about transit fares,” said Miami-Dade County Mayor Daniella Levine Cava. “Based on all the feedback we heard, we continued the fare suspension throughout the spring, and we’re announcing the return of fares now to give riders plenty of time to prepare. We are also continuing programs to support transit riders impacted by COVID who are still struggling financially.
I am proud of how far we’ve come as a community in our fight against COVID-19 and we’ll be working hard in the months ahead to ensure all residents can access the vaccine, as we continue the safety measures and precautions that work to prevent the spread of the virus.”
Beginning Thursday, May 20, transit riders can purchase mobile passes via the GO Miami-Dade Transit app, which will be pre-loaded onto the app.
Special pass customers – such as those riders enrolled in the College Discount Program, Corporate Discount Program, and K-12 Discount Program – as well as those previously enrolled in auto-reload are asked to verify their status by logging into their Transit Store account. Riders who have been affected by the pandemic and are suffering economic hardships may qualify for free or reduced fare passes. For questions regarding Transit Store accounts or any of the reduced fare programs, riders can call the EASY Card customer service line at 786-469-5151 or reach the team via email at [email protected].
In addition to special passes, mobile passes, digital wallets, and contactless-enabled bank cards or credit cards, traditional methods of payment, such as EASY Cards and Tickets, will continue to be accepted. Visit our website to learn more about the payment options available for Miami-Dade Transit riders.
Miami-Dade Transit was among the first transit agencies in the nation to suspend fares and fees in order to limit unnecessary interactions between riders and operators. And over the last year, DTPW worked tirelessly to keep employees and passengers by introducing new safety measures and procedures. The existing operator cabin partitions on board Metrobuses were converted into full enclosures. New air treatment devices are being installed on board Metrobus vehicles. Hand sanitizer units are available throughout the system, including on board every bus and train. And face masks remain a requirement for all transit riders while riding or waiting for their bus or train. Read more about COVID-19 safety measures here.
DTPW will continue to follow the latest guidance from the Centers for Disease Control and Prevention (CDC), the Florida Department of Health (FDOH), and the U.S. Department of Transportation’s Federal Transit Administration (FTA) and Miami-Dade County to ensure the actions being taken are comprehensive and appropriate.
Visit miamidade.gov/transit for more information and follow DTPW on social media on Facebook, Twitter and Instagram to stay in-the-know for departmental updates. Download the GO Miami-Dade Transit app to plan and track your next trip on transit. Join Mobility 305 to receive monthly news, special events, perks and other updates.