Copayments, Deductions and Billing
In order to direct employees and dependents to the appropriate level of care, there have been utilization driven changes to copay amounts. Please see the Plan’s Summary of Benefits for details.
Deduction Changes
Medical Plan Premium Payroll Deductions will not change in April. Employee and dependent medical plan premium payroll deductions will remain flat for this year.
Billing Changes
Be aware that some hospital-based provider offices are charging patients co-pays for the office visit and another co-pay for a (outpatient) minor surgical services that may be performed in their office. Several hospital-based provider practices bill you and the insurance company as if you had the procedure in a hospital setting and charge you both the office and outpatient visit co-pays. Please check with your provider’s office about copays before you have an in-office procedure performed.
View Your Current Benefits
- Log in to INFORMS
- Select the Employee Self-Service tile
- Then select the Benefit Details tile
Phone Numbers
1-800-682-8633
AvMed Onsite Reps
305-375-5306
Human Resources
Melanie McLean
Stephen P. Clark Center
111 NW 1st Street,
21st Floor
Miami, FL 33128
305-375-4011