Social Media Guidelines
Under Florida law, all content on these social media pages is subject to the public records law Chapter 119, Florida Statutes. By engaging in these social media accounts, that information will be a matter of public record. Miami-Dade County is required to retain this information in accordance with the State of Florida retention schedule. This may include information on your page.
The Communications and Customer Experience Department or designee will monitor and review social media posts scheduled by County departments through the enterprise social media monitoring tool to ensure compliance with this policy. If modifications are deemed necessary, individual department's social media administrators will be advised.
County departments may use social media to promote County programs, services, events and initiatives. Learn how to set up a social media account for a department or county employee.
All County employees are required to follow these policies when communicating on behalf of Miami-Dade County and its departments.
The Content Style Guide is based on AP style to provide consistent guidelines for such publications in terms of grammar, spelling, punctuation and language usage. These guidelines also apply to content on social media.
County employees are required to reflect well on the County government by acting in a positive and responsible manner in their social media activities at all times.
County social media accounts disseminate information from the County about the mission, meetings, activities and current issues to members of the public.
Communications and Customer Experience
Inson Kim
Stephen P. Clark Center
111 NW 1st Street,
Miami, FL 33128
305-375-5527
