Miami-Dade County Animal Services Issues a Consumer Alert Warning to Dog Owners of a Citation Collections Scam

The Miami-Dade County Animal Services Department (Animal Services), is issuing a consumer alert warning to dog owners about a citation collections scam, where scammers are calling individuals claiming to be Animal Services, regarding outstanding citations that must be paid immediately.  They advise consumers that payments may be made over the phone to convince them to provide their credit card information to pay nonexistent past due citations.  These claims are a fraudulent attempt to collect your personal information and credit card details. The caller ID shows up as Animal Services calling from (305) 884-1101, however, these calls are NOT from Animal Services.

Although Animal Services does issue civil citations to pet owners for failure to comply with County ordinances or laws; Animal Services DOES NOT make collection calls to individual debtors for citation payments nor does Animal Services accept payments over the phone.  All credit card payments made to Animal Services must be made in person. 

Residents can search to confirm a citation online or by calling 786-469-2900. Residents with any additional questions or concerns about a citation notice can email [email protected]. If you have a citation that is in collections, you can search for and pay the citation online at Credit and Collection. 

For more information about paying pet citations, please visit MiamiDade.Gov/Animals Pet Citations.  

About Miami-Dade County Animal Services
Every year Miami-Dade County Animal Services Department (Animal Services) provides care and refuge 15,000 lost, abandoned, injured, ill, or abused dogs and cats and affords vaccination and sterilization services to almost 20,000 free-roaming community cats. Every lost and abandoned dogs and cats. Every day, Animal Services staff works diligently to find life-long homes for these abandoned animals by facilitating onsite adoptions, hosting offsite adoptions at events and locations throughout the community, and working collaboratively with rescue organizations, volunteers, and adoption partners.