Top Services
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Construction and development invoices can be paid online with a credit or debit card only. The invoice must be processed before submitting payment.
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WASD has prioritized the review process for establishing the points of connection for affordable housing projects.
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Standards are created to design and construct infrastructure projects that will be donated to the Water and Sewer Department.
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New business customers can go through the Water and Sewer Department development plan review and approval process online.
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The Water and Sewer Department's (WASD) Utility Development Division offers an electronic review service (e-Builder) for As-Built submittal on development projects with Agreements.
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Learn about the potential danger of cross connections with our water supply, as well as backflow prevention training and testing.
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A water or sewer Letter of Availability advises you that water and sewer mains are available to service the project.
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The Pre-Approved Product List is for contractors, developers and suppliers to submit products used in construction for approval to WASD.
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If you need to do a Sewer Lateral, Water or Sewer Main Extension, Fireline or Private Pump Station you must apply for the Miami-Dade Water and Sewer Service Agreement.
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For properties served by well water and existing water service with meter box at the property to connect to the WASD water system as a first time, or for new construction or remodeling without an agreement.
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Request a floating meter (construction meter) when water is needed for a temporary project and the property does not currently have a water meter, or for a mobile business operating from a vehicle.
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If no water service exists (no meter box) and, or, a new meter box is needed, you will need to request a Service Installation Request (SIR) before requesting a set meter.
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If no sewer service exists and, or, a new sewer lateral is needed, you will need to check Water or Sewer Agreement. Also, please check Utilities Information Request to verify if a sewer lateral or sewer lines are abutting the property.
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For sewer service connection as a first time with existing sewer lateral. Please check Utilities Information Request to verify if there is a sewer lateral at the property before starting a request for a sewer service connection.
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Request information regarding Water and Sewer Infrastructure: As-Built, Atlas, Sewer Lateral Location, Easement Consent Letter (Utility Easement), and Preliminary W&S Information Form.
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Request a pre-construction meeting through e-Builder at least two business days in advance of the time and date you desire.
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All first-time connections, new constructions, changes of use, and most renovations for residential and commercial projects must be evaluated and approved by WASD.
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Request relocation of services, fire hydrants, utilities, cut & plug, retirement, etc. are determined on a case-by-case basis
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For properties in the municipalities' service areas customers may need to submit Municipal Florida Department of Environmental Protection application without agreements and route them through e-Builder for WASD approval.
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If your construction project has an executed service agreement with the Water and Sewer Department, you will need to follow additional procedures.
Related Resources
New Business Office Locations
3575 S. LeJeune Road (south of US-1) Monday - Friday 8 a.m. - 4 p.m.
786-268-5360
(MDPIC)
11805 SW 26th St in West Miami-Dade
Monday - Friday 7:30 a.m. - 3:30 p.m.
786-315-2717
(OTV)
701 NW 1st Court, 2nd Floor West
Monday - Friday 8 a.m. - 4 p.m.
786-469-2025
Capital Improvement Program
The Water and Sewer Department's Capital Improvement Program is a multi-billion dollar effort to enhance and upgrade Miami-Dade County's water and sewer infrastructure.
Read about the Capital Improvement ProgramiWASD GIS Service Maps
About Us
We provide water and wastewater services directly to more than 400,000 retail customers and indirectly through wholesale (municipal) utilities. These services include water supply, transmission, treatment, distribution, conservation, wastewater collection, treatment, disposal and water reclamation.
You can pay your water bill online, through the mail or at any of our three customer service centers or a number of private payment centers located throughout Miami-Dade County.
Developers rely on our review and approval of plans, including system points of connection, water and wastewater service agreements, new mains conveyance and meters.
There are currently dozens of projects underway to enhance and upgrade our infrastructure utilizing state-of-the-art technology. This will create new jobs and increase service capacity that will support opening more businesses in the community.