Water and Sewer
- Beginning Sept. 28 through Oct. 11, the Miami-Dade Water and Sewer Department will temporarily change its water disinfection method. For more than 40 years, this has been done to support Miami-Dade County’s ongoing delivery of high-quality, reliable drinking water. Learn more about the disinfection method.
- All cashier windows will close at 3 p.m. on Friday, Oct. 16, due to a system upgrade. Customers can continue to pay their bills online on our website. Cashier windows will reopen at 8 a.m. on Monday, Oct. 19. For questions or assistance with payment options, call 305-665-7477. Thank you for your patience as we complete this necessary system upgrade.
Contact Us
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Programs & Services
Miami-Dade County maintains more than 8,500 miles of underground water lines, as well as approximately 4,100 miles of sewer lines, serving some 2.4 million residents and thousands of visitors. Our drinking water is regularly tested to ensure its quality and surpasses federal, state and local standards.
The multi-year Capital Improvement Program ensures high quality drinking water and wastewater services are in compliance with all regulatory requirements. Water conservation efforts help protect this important natural resource while also educating future generations on the importance of smart water use.
Pay your water bill and get access to all of your account and billing services.
Your contributions will help customers in need pay their water bills and find peace of mind.
Apply for rebates on indoor bathroom fixtures and learn many ways to implement water-saving techniques.
The Capital Improvement Program is enhancing and upgrading water and sewer infrastructure with state-of-the-art technology.
All new construction, changes of use and most renovations for residential and commercial projects must be evaluated and approved.
Moments that Matter
Life is made up of a series of moments, and Miami-Dade Water and Sewer Department is reliably there for you through them all.
News & Events
Miami-Dade Water and Sewer Department to temporarily change its water disinfection method for two weeks beginning Sept. 28. Customers may notice a chlorine taste or smell during this time, but it is a temporary cosmetic issue that does not affect water quality. This process helps ensure safe and reliable drinking water year-round.
The South Florida Water Management District lifts water shortage warning for Miami-Dade County.
The Miami-Dade Water and Sewer Department (WASD) recognizes staff who demonstrate a strong commitment to serving customers, supporting their colleagues and upholding the public's trust during their annual Pebble Employee Recognition program.
Rebates are available on qualified high-efficiency toilets, faucets and showerheads that save money and conserve water.
About Us
We provide water and wastewater services directly to more than 400,000 retail customers and indirectly through wholesale (municipal) utilities. These services include water supply, transmission, treatment, distribution, conservation, wastewater collection, treatment, disposal and water reclamation.
You can pay your water bill online, through the mail or at any of our three customer service centers or a number of private payment centers located throughout Miami-Dade County.
Developers rely on our review and approval of plans, including system points of connection, water and wastewater service agreements, new mains conveyance and meters.
There are currently dozens of projects underway to enhance and upgrade our infrastructure utilizing state-of-the-art technology. This will create new jobs and increase service capacity that will support opening more businesses in the community.
