Internal Compliance

Welcome to the Internal Compliance Department! Together, these divisions improve service levels and increase accountability within Miami-Dade County.
  • Credit and Collections (C&C) manages countywide debt collections for entities like Jackson Health, RER, and Animal Services. They ensure adherence to Dade County Code 8CC and administer countywide citations in accordance with Implementing Order 2-5, supporting Code Enforcement Departments and municipalities.
  • Process and Control Management (PCM) performs reviews to improve performance and foster accountability. They aim to promote a more efficient, effective, and ethical County government through continuous improvement initiatives.
  • P-Card Compliance (Note: It can only be accessed from inside the County network) oversees the procurement card processes, including reviewing authorizations, requesting cards from the bank, maintaining card profiles, activating new cards, assisting with override requests and billing disputes and running monthly reports.
  • Risk Management identifies, evaluates and mitigates risks that impact County operations. The division administers risk assessments, supports compliance with County-wide risk policies and collaborates with departments to strengthen safeguards that reduce operational, financial and strategic exposure.

Services

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Pay Code Enforcement Violation
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Credit and Collections
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Process and Control Management
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Risk Management

About Us

The Internal Compliance Department (ICD) consists of core functions such as: Process and Control Management (PCM), Purchasing Card (P-Card) Administration, Credit and Collections (C&C) and Risk Management (RM).

As ICD, we:
  • Verify adherence with County policies and procedures
  • Examine operations to ensure efficiencies
  • Detect and mitigate risks
  • Recommend best practices
  • Assist in the proper collection of public funds
  • Enhance the County’s ability to identify, assess and reduce potential risks that may impact operations, services, or strategic objectives
Across ICD, we support departments in implementing proactive safeguards, strengthening compliance with County wide risk standards and promoting a resilient, well protected organizational environment.