The protection of our customers and the security of our facilities is a top priority at PortMiami. Working with various federal, state and local agencies, we monitor all areas of the Port so that cruise passengers can safely reach their destination.
Cruise Safety & Security
Getting Through Security
Passengers should arrive at least two hours prior to departure. Check with your cruise line for the latest embarkation/debarkation information.
Security procedures, prohibitions and documentation requirements vary by cruise line or destination. Contact your cruise line for details about the specific requirements and restrictions for your itinerary. Information on travel documentation can also be found here on the U.S. Customs and Border Protection site.
Avoid Travel Scams
Vacations and travel are supposed to be fun. Unfortunately, dishonest travel merchants are out there looking for ways to cheat consumers out of their money. Before booking a trip, consumers are advised to research the travel business and take the necessary precautions.
The Florida Department of Agriculture and Consumer Services regulates travel businesses and is responsible for protecting consumers from unethical operators.
Report Suspicious Activities to iWatch
Safety and security are a top priority at PortMiami. We encourage port users to report any suspicious activities to the Southeast Florida Fusion Center, email or call 1-855-352-7233.
In the event of an emergency, dial 911.
All ship clearance is at a federal level. The protocol requires for vessels to self-report to the Centers for Disease Control and Prevention, Customs and Border Protection and the United States Coast Guard specified medical concerns and to await guidance from these agencies.
Partner Agencies
Below are links to some of the partner agencies that enforce local, state and federal laws at PortMiami.
Florida Department of Law Enforcement
Miami-Dade Police Department
U.S. Coast Guard Sector Miami
U.S. Department of Homeland Security
